Refund policy

The short version

Every tee is printed for you after you order it, so we do not keep stock to swap. That does not change your rights, and it does not change ours: if the shirt is wrong, faulty or misprinted, we fix it at our cost. If you simply changed your mind, you can send it back, and the return postage is yours.

If something is wrong with the order

Email us at simone.divincenzo@evoltron.co within 30 days of delivery with your order number and a photograph of the problem. If the item is faulty, damaged in transit, misprinted, or is not what you ordered, we will reprint it or refund you in full, including the original delivery charge. You will not be asked to pay return postage, and in most cases we will not ask for the item back.

If you changed your mind

You may return an unworn, unwashed item in its original condition within 30 days of delivery. Email us first so we can give you the return address. The cost of returning the item is yours, and we recommend a tracked service, because we can only refund what reaches us. Once it arrives we refund the price of the item within 14 days, to the payment method you used.

Your statutory right to cancel

If you are a consumer in the United Kingdom or the European Union, you have a legal right to cancel a distance purchase within 14 days of receiving it, without giving a reason. This right sits alongside the 30-day window above, which is longer, not instead of it. To cancel, tell us in writing at simone.divincenzo@evoltron.co. You must then return the goods within 14 days, and we refund within 14 days of receiving them back, or of proof that you sent them. Under this right the return postage is yours.

Nothing in this policy limits your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

Sizing

The size chart on each product page is the manufacturer's. A shirt that fits differently from how you imagined is a change of mind, not a fault, so please check the measurements before ordering.